Privacy Policy

The Final Detail Last updated : 14th September 2026

The Final Detail ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, or become a client, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Final Detail is an events management and wedding planning business based in the UK.

Data Controller: Elle Bourne
Address: The Final Detail, Cold Ash Hill, RG18 9PA, United Kingdom
Email: hello@thefinaldetail.co.uk

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

• Contact details – name, email address, phone number, postal address

• Event details – event date, venue, guest numbers, budget, and preferences you share with us

• Communications – emails, messages, call notes, and any information you provide during consultations

• Payment information – billing details for invoicing (we do not store full card details; payments are processed securely through bank transfer or Paypal

• Website usage data – IP address, browser type, and pages visited, collected via cookies or similar technologies (see Section 7)

• Photographs or video – taken at your event, where consented to (see Section 6)

We do not knowingly collect data from anyone under the age of 18 without parental consent.

3. How We Collect Your Data

We collect personal data when you:

• Complete an enquiry or contact form on our website

• Email, call, or message us directly

• Book our services and provide event planning details

• Attend a consultation or event we are involved in

• Browse our website (via cookies, see Section 7)

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes

• Plan and deliver our event management and wedding planning services

• Communicate with you about your booking, including changes or updates

• Liaise with third-party vendors on your behalf, where agreed

• Process payments and maintain business records (including for tax and accounting purposes)

• Send you relevant updates about your booking (not marketing, unless you've opted in separately)

• Improve our website and services

• Comply with our legal and regulatory obligations

Legal basis for processing: We process your data on the basis of contract (to deliver the services you've booked), legitimate interest (to respond to enquiries and improve our service), consent (for marketing communications and photography, where applicable), and legal obligation (for tax and accounting records).

5. Sharing Your Data

We may share your personal data with:

• Third-party vendors and suppliers (venues, caterers, photographers, florists, entertainment, etc.) where necessary to plan or run your event, and only the information relevant to their role

• Payment processors, to handle invoicing and payments securely

• Professional advisers (e.g. accountant, insurer), where necessary for our business operations

• Authorities, where required by law

We do not sell your personal data to third parties.

6. Photography and Marketing

We may take photographs or video at your event for our own portfolio and marketing purposes (website, social media, etc.), but only with your consent. You can withdraw this consent at any time by contacting us, and we will remove any identifying images from future use.

If you've opted in to receive marketing communications from us, you can unsubscribe at any time via the link in our emails or by contacting us directly.

7. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site. Cookies are small text files stored on your device.

We may use:

• Essential cookies – required for the website to function

• Analytics cookies – to help us understand website usage (e.g. Google Analytics)

You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions.

8. Data Retention

We retain your personal data only for as long as necessary:

• Enquiry data (if no booking is made): up to12 months then deleted or anonymised

• Client and event data: for the duration of our working relationship, plus 6 years afterwards to meet our legal and tax obligations

• Marketing consent data: until you unsubscribe or withdraw consent

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Rectify inaccurate or incomplete data

• Erase your data ("right to be forgotten"), where applicable

• Restrict or object to how we process your data

• Data portability – receive your data in a portable format

• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at hello@thefinaldetail.co.uk. We will respond within one month, as required by law.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled: www.ico.org.uk, or by calling 0303 123 1113.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure storage of digital records and limiting access to those who need it to deliver our services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Final Detail
hello@thefinaldetail.co.uk
+44 (0) 7583085210
Cold Ash Hill, RG18 9PA, United Kingdom